About us and our business
Welcome to our website www.malaysiadigitalcard.com, operated by Club B&M Ltd (“Company,” “we,” “us,” or “our”). This site has been designed to assist you in processing the Malaysia Arrival Digital Card. Our team aids tourists in obtaining travel applications by meticulously reviewing them, assisting with completion, and ensuring accuracy, completeness, spelling, and grammar. Additionally, we offer translation services and may contact clients for further information if needed.
Our user-friendly platform ensures that users can easily complete and submit their MDAC application, allowing travelers to focus on enjoying their vacation without worrying about paperwork. All personal details are verified before submission, and applicants typically receive their MDAC within 1 hour. However, incomplete or incorrect applications may cause delays. Our experts follow up on applications, and approved one are sent via email with detailed information and tips on using the MDAC.
We are transparent about the costs involved, with a one-off payment that includes our standard processing service fee $19.20 . There are no hidden charges, and the total cost is displayed on the payment page for confirmation before entering payment information. The same applies to payments for groups of two or more passengers.
We prioritize client privacy and information security by utilizing the latest technology throughout the process, including payment processing.
Our travel experts are available 24/7 to address any questions or concerns. Contact us at helpdesk@malaysiadigitalcard.com for assistance.
Club B&M is dedicated to reaching local customers by providing a global service. We ensure easy, fast, and seamless access to worldwide services. Our customer support team guides clients through the entire process, offering advice when necessary to ensure the best possible service. Our professionals possess extensive knowledge of the local market, making Club B&M exceptionally effective. We speak our clients’ language and understand their habits.
We recognize that the same service can be delivered differently. Our approach is to communicate and understand while offering high-quality assistance.
Our mission is to provide our clients with accurate and comprehensible information, empowering them to make informed decisions and take action. We uphold high standards and believe that amidst the vast amount of available information, it is crucial to deliver precise and easily digestible content. Therefore, we have assembled a team of professionals to offer quality and swift assistance to those in need. Equally important to us is the continuous pursuit of knowledge and skill acquisition. With each client, we learn and improve, enabling us to deliver timely and effective services.