FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions (FAQs) regarding the Malaysia Digital Arrival Card (MDAC) for foreign visitors typically cover various aspects of the digital platform, its usage, and the immigration process. Here are some common FAQs and their answers:
How to register for MDAC?
Step One: Before arriving in Malaysia
Fill out and submit the application. You can do this up to three (3) days before your arrival date in Malaysia.
Step Two: Upon arrival in Malaysia
Present your MDAC registration and proceed to the immigration counter for passport verification.
Are there any exemptions for foreign citizens from completing the MDAC?
Yes, the following categories of foreign citizens are exempt:
A. Singapore passport holders
B. Holders of Diplomatic and Official Passports
C. Permanent Resident (PR) status holders
D. Holders of Long-Term Visit Passes issued by the Immigration Department of Malaysia, such as Employment Pass, Temporary Work Visit Pass, Student Pass, etc.
Are international airline crew members exempt from completing the MDAC?
Yes, they are exempt when on duty and submitting the General Declaration form at the crew inspection counter.
Is it necessary for foreign citizens who have just received approval for a Long-Term Visit Pass with a Visa With Reference (VDR) or an e-VISA Approval Letter (eVAL), but have not yet received the physical Long-Term Visit Pass, to complete the MDAC?
Yes, they need to complete the MDAC.
What is meant by the Date of Departure in the MDAC form?
The travellers must provide the date they will depart Malaysia for another country.
How can I correct information that was entered incorrectly?
You must resubmit a new MDAC form with the correct information.
Does the MDAC form need to be filled out if I am merely using KLIA for transit and changing to the next flight within the same terminal without approaching the immigration counter?
Yes, it is highly recommended that you complete the MDAC since you might need to enter Malaysia in an emergency. Choose “Accommodation of Stay” as ‘OTHERS’ and enter ‘In Case of Emergency – Transit Only [Flight No#]’ for the Address in Malaysia.
Do I have to complete the MDAC form if I land at Terminal 1 on a transit flight and then take off from Terminal 2 or another airport in Malaysia (LTSAAS Subang)?
Yes, you need to complete the MDAC.
Is it permissible for me to complete the MDAC on behalf of someone else, such as my father-in-law, a senior person, a child, etc.?
Yes, you can complete the MDAC on their behalf. However, the traveller must still go through the immigration vetting process at the immigration counter and present all information on the MDAC.
What is the immigration vetting process?
The immigration vetting process for the MDAC involves a necessary step for entry into Malaysia for foreign citizens. During this process, travellers are checked and verified by immigration authorities to ensure they meet all entry requirements before being allowed into the country.